Combo tickets are only valid for entry on the same day.

You can stay at the exhibition as long as you like, up until closing time. On average, a visit takes around 2 hours.

You can buy tickets online by clicking the TICKET icon, or in person at the box office during opening hours.

No. Visitors with online tickets can enter without queuing.

No, online tickets can be displayed on your phone.

If your payment was successful, please be patient — your ticket email should arrive within 30 minutes. If not, check your spam folder. After purchase, a PIN will appear on the website so you can download your tickets directly.

Online tickets can be verified at the box office — simply provide your payment details.

Yes, card payments are accepted at the box office.

You can buy invitation tickets at the box office. They can be used on any day and at any time during the Exhibition. Prices are listed in the price list tab.

•Children up to 95 cm tall
•children in orphanages
•Children under 18 with a disability certificate, accompanied by a legal guardian*

*Free admission available for individual visits only

A disability certificate and a photo ID, or a disability identification card, must be presented.

Yes, the Exhibition is adapted for people with disabilities and strollers. It is not necessary to leave strollers outside the Exhibition.

A height bar is installed at the box office at 95 cm. If a child can fit underneath, they enter free of charge.

The Large Family Card is not accepted at the Exhibition.

Standard tickets are single-use — once you leave the exhibition, re-entry is not possible. Combo ticket holders with a VIP wristband may re-enter throughout the day.

Reservations for individuals are only possible when buying tickets online. Group bookings must be arranged in advance by contacting the support team.